Shipping (DOMESTIC)

For all items purchased through the SNO Store, please allow 2-3 business days for order processing and verification. Please allow for up to 5-7 business days from the shipment date for your delivery time. If it hasn't arrived within the specified dates, contact us as at info@snosupplyco.com (please include your order number).

A $3.00 AUD surcharge will be added to the postage price for each additional item in an order. 

We are not responsible for any lost, stolen or damaged shipments. All shipments are insured and the buyer must assume that all responsibilities of claims are made with the shipping carrier.

international

SNO accepts all international orders. For all items purchased through the SNO Store, please allow 5-7 business days for order processing and verification. Please allow for up to 7-12 business days from the shipment date for your delivery time. If it hasn't arrived within the specified dates, contact us as at info@snosupplyco.com (please include your order number).

We are not responsible for any lost, stolen or damaged shipments. All shipments are insured and the buyer must assume that all responsibilities of claims are made with the shipping carrier.

INTERNATIONAL CUSTOM FEES

SOME international customers may need to resolve any fees applicable according to their country's customs to receive the products purchased. There is no way to prepay any customs fees with the shipping services we offer.

SNO is not liable for any of the duties that may occur in relation to a customer's customs fee.

Return/exchange policy

SNO offers exchanges of items that are in original condition. The item must not be washed, worn and must be in its original packaging. Returns are available for items that are faulty or damaged with a full refund of original price excluding shipping fees.

In order to refund an item, please send an email to info@snosupplyco.com with the reason for return as well as photographic proof of the damaged item. In this email, please include a receipt of purchase, and the order number. Your email will then be evaluated by our team.

  • All exchanges must be of equal value to the item purchased.
  • We do not accept international returns.
  • We do not accept returns on sale items.
  • All sales on items are final.

copyright & trademarks

All photographs and logos is property of SNO Supply Co and is protected by the Australian international copyright laws. You may electronically copy and print hard copies of pages from this web site solely for personal or non-commercial purposes.